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Wednesday, May 16, 2012

Ah, Government

What should be simple, is, but isn't intuitive.

So I get my new Global Entry card, and I visit https://goes-app.cbp.dhs.gov/ and login, so I can activate it.

I know people don't read for comprehension, but this is one case where you shouldn't really need to. You would think that you could activate your card after logging in to your own account. 

Nowhere can I find the option to activate. I see my card number. I see I'm accepted, obviously, since they sent me the card.

Long story short, you activate it WITHOUT logging in, which the instructions actually don't tell you to do.

If you just visit https://goes-app.cbp.dhs.gov/ and look, without doing anything, the link is there to activate it.

Make sure you're logged out, then re-visit https://goes-app.cbp.dhs.gov/ and click the link for card activation.

No login necessary.

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